Today we had to solve the activity in pairs. The purpose of the task was to practice, how we can say no in a correct way. I worked with János and we wrote a dialogue. I was the manager of János and I asked him to submit a report in a very short time, but he refused me. His reason was, that his wife is in the hospital, because she will give birth to their child and he asked me if I would like to get a report or a good report. After that we came to an understanding, that he will do it in a correct way, if I give him more time.
In my opinion our dialogue was perfect, because the employee had reasonable excuses and the manager wasn't too aggressive, so in the end both of them could be satisfied.
I believe that more or less the groups, who performed their dialogues, solved the task quite well. There were just a few mistakes, for example one of the employees was too aggressive and in the real life he would be fired in a short time because of this behavior and an other one, that the managers always had said how important is to submit the report until 15th and after that they agreed easily to get the reports later.
All in all it was a very useful activity again.
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